DMS Training That Maximizes Your Dealership's Investment

Most dealerships use less than 30% of their DMS capabilities. Our hands-on training ensures your team fully leverages CDK Global, Dealertrack, or Tekion to streamline workflows and capture more revenue.

What Our DMS Training Covers

We provide comprehensive, role-specific training tailored to the DMS platform your dealership uses.

Repair Order Management

Creating and managing repair orders efficiently
Proper op-code usage and labor time accuracy
Multi-line RO management for complex jobs
Warranty vs. customer-pay workflows

Appointment Scheduling

Configuring appointment templates
Optimizing technician dispatch schedules
Reducing no-shows with automated reminders
Capacity planning and load balancing

Parts Integration

Real-time parts availability lookup
Automated parts ordering workflows
Parts-to-labor linking for accurate quotes
Inventory management best practices

Status Tracking & Updates

Real-time job status boards
Automated customer notifications
Technician progress tracking
Service lane flow management

Reporting & Analytics

Key service department KPIs
Advisor performance dashboards
Revenue tracking and forecasting
Identifying underperforming areas

System Configuration

Custom menu pricing setup
Service package creation
User permissions and security
Integration with third-party tools

DMS Platforms We Support

CDK Global

Complete workflow training for CDK Drive, including service scheduling, repair order management, parts integration, and reporting dashboards.

Dealertrack

In-depth Dealertrack DMS training covering service write-up, dispatching, customer communication tools, and financial reporting.

Tekion

Training on Tekion's cloud-native platform including AI-powered features, mobile workflows, and real-time analytics.

Ready to Unlock Your DMS's Full Potential?

Schedule a free consultation to discuss your team's DMS training needs and how we can help.